Lenovo FY26 Business Review

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• Retention and what churn told usLena Ibrahim · MarketingSuggested

  Net revenue retention reached 114% and logo retention held at 96.2%. Nine of eleven lost accounts never completed onboarding and none of them cited price. Time to first value averaged 68 days for churned accounts against 24 days for the ones we kept.

  114% and logo retention held at68 days for churned accounts against24 days for the ones we kept

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• ARetention and satisfaction: net revenue retention reached 114% and logo retention held at 96.2%. nine of eleven lost accounts never completed onboarding and none of them cited price. time to first value averaged 68 days for churned accounts against 24 days for the ones we kept.
• BHeadline results: Retention and satisfaction
• CRetention and satisfaction in four figures